Reference

RTW airfare glossary

Terms used in RTW fare construction, route logic, ticketing and advisor workflow.

Active

Live and sellable.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Adults

Number of adult passengers (18+).

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Advertisable

If enabled, this can appear on marketing surfaces.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Advertise this sailing

If enabled, can be used in marketing offers.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Amber

Verify before quoting (limited seats, expiry soon).

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Archived

Historical / no longer offered.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Around-the-world logic

The planning discipline of moving a traveller around the globe in a coherent sequence rather than pricing unrelated flights.

Advisor note: Use this phrase to explain route structure before discussing fare products.

Arriving station

Destination station.

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Arriving to

Destination airport (type LAX/NRT or city name).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Availability / confidence

Green = good, amber = verify, red = at risk.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Availability notes

Why amber/red (stop sell, blackout dates, limited inventory).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Availability status

Green/amber/red for tour seats.

Advisor note: Previous lexicon scope: dev; target type: tours; item kind: any. Review before using as public-facing copy.

Backhaul

A movement that appears to go backwards relative to the main direction of travel.

Advisor note: Backhaul can be valid in some contexts but should trigger review.

Backtracking

Reverse movement against the expected direction of travel in a fare product or route structure.

Advisor note: Some products allow limited regional backtracking; verify before quoting.

Baggage

Included baggage allowance (checked/cabin).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Booking class

RBD e.g. Y, W, J, C (inventory bucket).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Booking details

Voucher info, confirmation expectations, check-in requirements.

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.

Booking notes

Internal notes for the team and booking process.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Business Class

Lie-flat seats, lounge access, premium service.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Cabin

Economy / Premium Economy / Business / First.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Cabin Class

Travel class preference.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Cabin mix

An itinerary where different sectors are booked in different cabins such as economy, premium economy or business.

Advisor note: Can solve budget issues but must be clearly disclosed.

Cancellation & terms

What the guest must accept (cancellation, payment, rules).

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.

Cancellation fee

Fees for cancellation/refund (if applicable).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Cancellations

Cancellation/refund conditions.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Carrier-Imposed Surcharge

A carrier charge added to the ticket in addition to base fare and government/airport taxes.

Advisor note: Can materially affect final quote even when base fare looks attractive.

Change fee

Fees for changes (if applicable).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Changes

Change conditions and penalties.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Check-in

Guest check-in date (maps to departure_date / stay start).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Check-out

Guest check-out date (often derived from nights).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Children

Number of child passengers (typically 2–17).

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Circle fare

A fare structure that moves around a region or ocean basin and returns to the starting country or region without necessarily being a full RTW journey.

Advisor note: Useful for Pacific or regional exploration.

Class

Seating/service level (e.g., Economy, First, Sleeper).

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Codeshare

A flight marketed by one airline but operated by another.

Advisor note: Check operating carrier for baggage, terminal, seat and disruption issues.

Component

Operational term from the previous RTW Airfares lexicon. Concept key: module.

Advisor note: Previous lexicon scope: dev; target type: any; item kind: any. Review before using as public-facing copy.

Concept key

The abstract label identifier used by the resolver.

Advisor note: Previous lexicon scope: dev; target type: hotel; item kind: any. Review before using as public-facing copy.

Conditions

Link to conditions, fare rules, and ticketing notes.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Connection buffer

Extra time allowed between flights or tickets to reduce missed-connection risk.

Advisor note: Especially important for split-ticket construction.

Connections

Short connections between sectors.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Constructed fare

A fare built from multiple fare components or pricing units rather than a simple published point-to-point fare.

Advisor note: Use advisor-only explanations for complex construction.

Cruise Line

The operator / brand providing this cruise product.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Currency

Currency code for amounts (e.g. AUD, USD).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Days

Optional alternate display (days).

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Departing from

Origin airport (type SYD/LHR or city name).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Departing station

Origin station (e.g., Central Station Sydney).

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Departure / Fare

What sales picks for a quote (dated, priced, conditions).

Advisor note: Previous lexicon scope: sales; target type: airline; item kind: any. Review before using as public-facing copy.

Departure / Session

Sellable dated tour with pricing and availability.

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Departure date

Primary departure date (or start of travel window).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Destination priority

The ranking of must-have and nice-to-have destinations in the route plan.

Advisor note: Critical when route rules force trade-offs.

Disembark port

Schema stores an airport_id; label as port for cruise UX.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Draft

Not yet published or active.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Drop-off

Destination point.

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

E-ticket number

Ticket number (after issuance).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Economy

Standard class with basic amenities.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Embark

Short label for public cards (if used).

Advisor note: Previous lexicon scope: marketing; target type: cruise; item kind: any. Review before using as public-facing copy.

Embark port

Schema stores an airport_id; label as port for cruise UX.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Embarkation date

Date the guest boards the ship.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Embarkation window

If flexible or range-based departures are used.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

End-on-end

A pricing approach where separate fares are combined to create a complete journey.

Advisor note: Check ticketing, protection and baggage implications.

Estimated taxes/fees

Include resort fees when known.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Experience highlights

Marketing-friendly story: moments, scenery, onboard vibe.

Advisor note: Previous lexicon scope: marketing; target type: cruise; item kind: any. Review before using as public-facing copy.

Expired

Past validity window.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Fare / Departure

Sellable dated fare (price, booking rules, validity windows).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Fare basis

Airline fare basis code (pricing/conditions identifier).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Fare brand

Branded fare family e.g. Lite / Classic / Flex / Saver.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Fare break point

A point where one fare component ends and another begins.

Advisor note: Useful in complex pricing and fare construction.

Fare component

A portion of an itinerary priced under a specific fare rule between two fare break points.

Advisor note: Important for diagnostics when pricing fails.

Fare family

A branded or bundled fare option that may include baggage, seats, flexibility or other conditions.

Advisor note: Can vary by carrier and market.

Fare Ladder

A structured comparison of route or product options, usually showing cheaper, balanced and premium/flexible approaches.

Advisor note: Useful for explaining trade-offs to clients.

Fare name

Short human label e.g. "Saver Business" / "Flex Economy".

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Fare notes

What the customer/sales team should know at a glance.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Fare option

Displayed as a selectable fare option.

Advisor note: Previous lexicon scope: marketing; target type: airline; item kind: any. Review before using as public-facing copy.

Fare record

Internal admin label for dated/priced fare records.

Advisor note: Previous lexicon scope: admin; target type: airline; item kind: any. Review before using as public-facing copy.

Fare rules URL

Link to full fare rules / tariff text if available.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

First Class

Private suites, highest level of luxury.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Flexibility (days)

How many days before/after preferred date the customer is flexible.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Flight

Reusable flight definition (carrier/routing defaults). Pricing lives on dated fares.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Flight definition

Internal admin label for reusable flight objects.

Advisor note: Previous lexicon scope: admin; target type: airline; item kind: any. Review before using as public-facing copy.

Flight time

Block time / duration for the journey or main sector.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Flights

Marketing-friendly label for flight components.

Advisor note: Previous lexicon scope: marketing; target type: airline; item kind: any. Review before using as public-facing copy.

Forced overnight

An overnight stay caused by schedule timing rather than traveller preference.

Advisor note: May affect stopover interpretation and client experience.

Gateway city

A major entry or exit city for a region or continent.

Advisor note: Useful for simplifying RTW routing.

GDS

Reservation system (Amadeus/Sabre/Travelport/etc).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Geographic logic

The route’s physical movement through regions, continents and oceans.

Advisor note: Validate geography before pricing.

Green

Good availability, confident to sell.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Gross sell

Displayed to customer depending on visibility.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Hard stop

A destination or date that cannot be moved.

Advisor note: Build the itinerary around hard stops first.

Hero image

Used in marketing cards and landing pages.

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Hidden complexity

Risk or operational difficulty that is not obvious from the map or initial price.

Advisor note: Examples include visa transit, baggage recheck, and split-ticket exposure.

Highlights

What is included / why this is good (baggage, flexibility).

Advisor note: Previous lexicon scope: marketing; target type: airline; item kind: any. Review before using as public-facing copy.

Hotel

Marketing may prefer “Hotel” for cards rather than “Property”.

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Hotel / Chain

Who provides the accommodation (property brand/operator).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Hotel instance (room+rate)

Developer-facing naming for the sellable variant.

Advisor note: Previous lexicon scope: dev; target type: hotel; item kind: any. Review before using as public-facing copy.

Hotel module (property)

Developer-facing naming for the underlying object.

Advisor note: Previous lexicon scope: dev; target type: hotel; item kind: any. Review before using as public-facing copy.

Hours

Rare for hotels; use only for day-use / late check-out products.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

How to book

Supplier instructions, booking steps, voucher notes, deadlines.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

How to book rail

Platform, e-ticket delivery, boarding requirements.

Advisor note: Previous lexicon scope: sales; target type: rail; item kind: any. Review before using as public-facing copy.

Inactive

Temporarily unavailable.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Included baggage

Marketing phrasing for baggage inclusion.

Advisor note: Previous lexicon scope: marketing; target type: airline; item kind: any. Review before using as public-facing copy.

Inclusions

What’s included (breakfast, Wi-Fi, credits, perks, etc.).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Inclusions (admin)

Store inclusions in a consistent bullet style for reuse.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Instance

Developer/internal neutral term (do not show to sales/marketing).

Advisor note: Previous lexicon scope: dev; target type: airline; item kind: any. Review before using as public-facing copy.

Interline

A commercial relationship that may allow ticketing, baggage or servicing across different airlines.

Advisor note: Interline capability can differ from alliance membership.

Internal only

Prices visible to team/experts only.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Inventory bottleneck

A sector with limited valid booking-class availability that controls whether the whole itinerary can work.

Advisor note: Find bottlenecks early.

Itinerary overview

Summary of route, inclusions, and highlights.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Journey / Sector

Sellable dated train journey with pricing and seat availability.

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Journey notes

What customer/sales should know (scenic highlights, onboard facilities).

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Journey record

Dated, priced train segment.

Advisor note: Previous lexicon scope: admin; target type: rail; item kind: any. Review before using as public-facing copy.

Journey time

Total travel time in hours (including stops if relevant).

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Location / Area

Where the property is (CBD, beach, district, etc.).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Lounge access

Eligibility rules for lounge access.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Margin

Your margin (amount or % depending on UI).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Married Segment

Flight availability sold as a linked combination of sectors rather than independently.

Advisor note: Important when changing one leg of a complex itinerary.

Maximum Permitted Mileage

A mileage threshold used by some fares to validate or price a route.

Advisor note: Mileage should be checked before promising eligibility.

Maximum stay

Maximum stay requirement (if any).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Meals

Meal inclusions and service notes.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Meeting point

Start location/instructions.

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Mileage cap

The maximum permitted mileage for a fare or product.

Advisor note: Use official calculators and product rules.

Minimum Connection Time

The minimum scheduled time required to connect between flights at an airport under normal rules.

Advisor note: MCT compliance does not guarantee low disruption risk.

Minimum stay

Minimum stay requirement (if any).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Module

Developer/internal neutral term (do not show to sales/marketing).

Advisor note: Previous lexicon scope: dev; target type: airline; item kind: any. Review before using as public-facing copy.

Multi-City

A booking with multiple flight sectors or city pairs. It may or may not be a formal RTW fare.

Advisor note: Use this term carefully with clients because public booking engines use it broadly.

Neighbourhood

Local context: CBD, waterfront, beachside, etc.

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Nett

Net cost (clarify per person/cabin in notes).

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Nett (our cost)

What we pay the supplier/wholesaler.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Nett (sell basis)

If per person vs per cabin, clarify in booking notes.

Advisor note: Previous lexicon scope: sales; target type: cruise; item kind: any. Review before using as public-facing copy.

Nett cost

Internal cost field used for margin reporting.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Nett fare

Net cost to you (excluding your markup).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Nights

Length of stay in nights.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

No-show

No-show penalties / ticket value forfeiture rules.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Offer status

Internal traffic-light status (green/amber/red).

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Onboard highlights

Bullet points: panoramic windows, meals included, sleeper berths.

Advisor note: Previous lexicon scope: marketing; target type: rail; item kind: any. Review before using as public-facing copy.

Open Jaw

A routing gap where the traveller arrives into one city and departs from another, or starts and ends in different cities.

Advisor note: Useful for touring and cruise itineraries but rule-sensitive.

Open segment

A sector where the date, flight or reservation is not fully confirmed at ticketing.

Advisor note: Not always permitted and may affect ticketing.

Package only

Prices hidden unless part of itinerary.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Pickup

Origin point (airport, hotel, port).

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

Pickup info

Signs, contact number, flight tracking.

Advisor note: Previous lexicon scope: sales; target type: transfers; item kind: any. Review before using as public-facing copy.

PNR

Record locator / booking reference.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Point of Turnaround

The logical point where a journey has reached its furthest/reversing point for fare-construction analysis.

Advisor note: Document this on complex routes.

Ports of call & inclusions

Sales summary: ports, inclusions, key selling points.

Advisor note: Previous lexicon scope: sales; target type: cruise; item kind: any. Review before using as public-facing copy.

Preferred cruise line override

Overrides default supplier for this sailing.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Preferred month

Month customer wants to travel (YYYY-MM format).

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Premium Economy

Extra legroom, better meals, priority boarding.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Price

Customer-facing price label for the stay.

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.

Price display

Who can see pricing (public/package/internal).

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Price visibility

Whether prices show publicly or only in packages/internal.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Pricing unit

A portion of the itinerary that can be priced under fare construction rules.

Advisor note: Advisor-only concept for fare diagnostics.

Private Transfer

Emphasize luxury/convenience.

Advisor note: Previous lexicon scope: marketing; target type: transfers; item kind: any. Review before using as public-facing copy.

Property

A hotel product definition (the property itself).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Property image

Hero image used in cards/offers.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Property record

Admin wording for the property definition.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Protected connection

A connection where the onward sector is generally protected because it is part of the same ticket or protected itinerary.

Advisor note: Protection depends on ticketing and carrier conditions.

Public

Prices shown openly on site.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Rail instance

Developer term for sellable variant.

Advisor note: Previous lexicon scope: dev; target type: rail; item kind: any. Review before using as public-facing copy.

Rail module

Developer term for base rail object.

Advisor note: Previous lexicon scope: dev; target type: rail; item kind: any. Review before using as public-facing copy.

Rail route record

Internal label for reusable train service.

Advisor note: Previous lexicon scope: admin; target type: rail; item kind: any. Review before using as public-facing copy.

Rate Code

Internal reference for this rate plan (optional).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Rate code (internal)

Used for supplier/wholesaler reference; not customer-facing.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Rate rules / Terms

Link to rate conditions, cancellation policy, inclusions, etc.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Red

High risk — do not quote without reconfirmation.

Advisor note: Previous lexicon scope: global; target type: any; item kind: any. Review before using as public-facing copy.

Refundability

Refundable / non-refundable / partially refundable.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Region

e.g., Mediterranean, Alaska, South Pacific.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Ride / Transfer

Sellable dated/pickup instance with pricing.

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

Risk notes

Why this fare is amber/red (availability, expiry, supplier, etc).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Risk status

Green/Amber/Red confidence indicator.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Room

Short headline for cards (e.g., “Deluxe King Room”).

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Room & Rate

A sellable version of the property: room type + rate/terms + pricing.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Room & Rate record

Admin wording for the sellable room+rate entry.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Room offer

Short marketing label for a room/rate promo.

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Room Type

What the guest is staying in (e.g., Deluxe King, Twin, Suite).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Round The World Fare

A structured airfare product or constructed itinerary designed to take a traveller around the world, usually with multiple international stopovers.

Advisor note: Do not assume a traveller needs a formal RTW fare just because the route is multi-stop.

Routing

Sector path e.g. SYD–SIN–LHR.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Rule validation

The process of checking itinerary structure against fare-product rules before quoting.

Advisor note: Should occur before presenting a price.

Sailing

Sellable departure with pricing and dates.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Sailing code

Internal ref: sailing/fare/promo code.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Sailing name

What sales/marketing will recognise first.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Sale ends

When this rate/promo ends (sale/booking window).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Sale starts

When this rate/promo becomes valid for sale.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Sale window end

End date for selling this rate.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Sale window start

Start date for selling this rate.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Sales notes

What to tell the client + caveats + urgency.

Advisor note: Previous lexicon scope: sales; target type: airline; item kind: any. Review before using as public-facing copy.

Scenic Rail Journey

Emphasize views, comfort, experience.

Advisor note: Previous lexicon scope: marketing; target type: rail; item kind: any. Review before using as public-facing copy.

Seamless arrival

Stress comfort, punctuality, meet-and-greet.

Advisor note: Previous lexicon scope: marketing; target type: transfers; item kind: any. Review before using as public-facing copy.

Seat selection

Whether seat selection is included/paid/restricted.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Sectors

Individual flight legs that make up the journey.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Sell (customer price)

What the customer pays (gross).

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Sell fare

Customer sell price before payment fees (if any).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Sell from

Start date this sailing/fare can be sold.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Sell price

Retail sell price for this sailing.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Sell to

End date this sailing/fare can be sold.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Ship

Reusable ship definition (not dated, not priced).

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Show in offers

If disabled, keep internal only.

Advisor note: Previous lexicon scope: marketing; target type: hotel; item kind: any. Review before using as public-facing copy.

Side trip

A smaller journey added from a main stopover city, often booked separately.

Advisor note: Useful when the side trip complicates the RTW ticket.

Split Ticket

An itinerary built using two or more separate tickets.

Advisor note: Needs explicit client explanation and file notes.

Status

Draft/Active/Inactive/Expired/Archived depending on object.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Status notes

Reason for amber/red; internal only.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Stay

Sales-friendly name for the accommodation component in a quote.

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.

Stopover

A planned break in the journey long enough to count as a destination under the applicable fare rule.

Advisor note: Check the fare rule definition before counting.

Stopover budget

The number of stopovers available under the selected product or route plan.

Advisor note: Spend stopovers on destinations that matter.

Stopovers

Planned stops >24h (or per fare rules).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Surcharges

Carrier surcharges (if tracked separately).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Surface Sector

A non-flown sector between two points in the itinerary, such as rail, car, cruise, ferry or self-arranged travel.

Advisor note: Surface sectors can affect mileage, open-jaw and stopover logic.

Taxes

Estimated taxes (YQ/YR/airport taxes etc).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Taxes & fees

Show what is included vs payable locally where possible.

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.

Taxes & fees (est.)

Estimated taxes, local fees, resort fees if applicable.

Advisor note: Previous lexicon scope: global; target type: hotel; item kind: any. Review before using as public-facing copy.

Taxes & port charges (est.)

Estimated taxes/fees/port charges.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Taxes/fees/port charges

Call out that these are estimated until reconfirmed.

Advisor note: Previous lexicon scope: sales; target type: cruise; item kind: any. Review before using as public-facing copy.

Terms URL

Link to authoritative rate rules.

Advisor note: Previous lexicon scope: admin; target type: hotel; item kind: any. Review before using as public-facing copy.

Through Ticket

A journey issued on one ticket document or ticketing arrangement, usually giving stronger continuity than separate tickets.

Advisor note: Contrast clearly with split-ticket construction.

Ticketing checklist

What sales must do (deadlines, SSRs, plating).

Advisor note: Previous lexicon scope: sales; target type: airline; item kind: any. Review before using as public-facing copy.

Ticketing deadline

When ticket must be issued by (or time limit).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Ticketing notes

Internal instructions for ticketing, queues, SSRs, deadlines.

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

TLS status

Internal risk/availability status used by the workflow.

Advisor note: Previous lexicon scope: dev; target type: hotel; item kind: any. Review before using as public-facing copy.

Tour / Experience

Reusable guided tour or activity definition.

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Tour departure

What sales quotes.

Advisor note: Previous lexicon scope: sales; target type: tours; item kind: any. Review before using as public-facing copy.

Tour duration

Total time (hours or days).

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Tour instance

Technical sellable variant.

Advisor note: Previous lexicon scope: dev; target type: tours; item kind: any. Review before using as public-facing copy.

Tour module

Technical base.

Advisor note: Previous lexicon scope: dev; target type: tours; item kind: any. Review before using as public-facing copy.

Tour name

e.g., "Great Barrier Reef Day Trip".

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Tour overview

What’s included, duration, highlights.

Advisor note: Previous lexicon scope: global; target type: tours; item kind: any. Review before using as public-facing copy.

Tour prep

What to bring, fitness level, cancellation.

Advisor note: Previous lexicon scope: sales; target type: tours; item kind: any. Review before using as public-facing copy.

Tour product record

Reusable tour definition.

Advisor note: Previous lexicon scope: admin; target type: tours; item kind: any. Review before using as public-facing copy.

Tour session record

Dated/priced instance.

Advisor note: Previous lexicon scope: admin; target type: tours; item kind: any. Review before using as public-facing copy.

Train / Route

Reusable train route or service definition (not dated, not priced).

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Train name / Route

Short identifier e.g. "Indian Pacific" or "Sydney–Melbourne XPT".

Advisor note: Previous lexicon scope: global; target type: rail; item kind: any. Review before using as public-facing copy.

Train trip

What sales quotes to customers.

Advisor note: Previous lexicon scope: sales; target type: rail; item kind: any. Review before using as public-facing copy.

Transfer

Simple term for quoting.

Advisor note: Previous lexicon scope: sales; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer booking

Dated/pickup instance.

Advisor note: Previous lexicon scope: admin; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer details

Vehicle type, driver, luggage allowance, meet point.

Advisor note: Previous lexicon scope: sales; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer instance

Technical sellable variant.

Advisor note: Previous lexicon scope: dev; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer module

Technical base object.

Advisor note: Previous lexicon scope: dev; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer name

e.g., "Airport → Hotel Private Car".

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer Service

Reusable transport service (shuttle, private car, ferry).

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

Transfer service record

Internal reusable definition.

Advisor note: Previous lexicon scope: admin; target type: transfers; item kind: any. Review before using as public-facing copy.

Transit visa risk

The risk that a traveller may need entry or transit permission even when connecting.

Advisor note: Always check passport and route-specific requirements.

Travel time

Estimated duration (traffic-dependent).

Advisor note: Previous lexicon scope: global; target type: transfers; item kind: any. Review before using as public-facing copy.

Travel window

Departure flexibility window (start → end).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Unforgettable Day Tour

Aspirational framing.

Advisor note: Previous lexicon scope: marketing; target type: tours; item kind: any. Review before using as public-facing copy.

Validated Carrier

The airline whose ticket stock or ticketing authority is used for the ticket.

Advisor note: Relevant to servicing, refunds and exchange handling.

Validating carrier

Airline plating the ticket (important for rules/refunds).

Advisor note: Previous lexicon scope: global; target type: airline; item kind: any. Review before using as public-facing copy.

Visibility

Public vs package vs internal visibility.

Advisor note: Previous lexicon scope: global; target type: cruise; item kind: any. Review before using as public-facing copy.

Voyage

More aspirational wording if preferred for public-facing surfaces.

Advisor note: Previous lexicon scope: marketing; target type: cruise; item kind: any. Review before using as public-facing copy.

Voyage name

Short, compelling title for landing pages/cards.

Advisor note: Previous lexicon scope: marketing; target type: cruise; item kind: any. Review before using as public-facing copy.

What to expect

Seating, luggage allowance, meal service, arrival tips.

Advisor note: Previous lexicon scope: sales; target type: rail; item kind: any. Review before using as public-facing copy.

What’s included

Translate inclusions into customer-friendly phrasing.

Advisor note: Previous lexicon scope: sales; target type: hotel; item kind: any. Review before using as public-facing copy.